Reset your password using a security code to your phone or personal email address.

Step1Verify your identity: Enter your user information

Personal information

(Message & data rates may apply. T-Mobile is not liable for delayed or undelivered messages.)

To view user and password information, terms and conditions and the privacy policy visit New Password Management

To contact the Technical Call Center please call 410-777-4357 or

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Don't want to receive a security code? Reset your password by answering your challenge questions.